Shipping Policy

My Store aims to process and ship orders as efficiently as reasonably possible. This Shipping Policy explains our general order processing and delivery practices.

Order Processing

Orders are generally processed after payment has been successfully authorized. Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.

If additional information is required to process an order, we may contact the customer using the contact information provided at checkout.

Shipping Methods and Delivery Times

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

Delivery estimates are provided for general guidance and are not guaranteed unless specifically stated otherwise. Actual delivery times may vary due to carrier delays, weather, holidays, customs procedures, incorrect addresses, or other circumstances outside our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order. My Store is not responsible for delays or additional costs resulting from incorrect or incomplete address information supplied by the customer.

If you realize that your shipping information is incorrect, please contact us as soon as possible. We will make reasonable efforts to update the information before the order is shipped, but changes cannot always be guaranteed.

Tracking Information

When tracking information is available, it may be provided to the customer through the email address associated with the order. Tracking information is supplied by the applicable shipping carrier and may take some time to become active after shipment.

Delivery Issues

If a package appears to be delayed, damaged, or lost during transit, customers should contact us so that we can review the situation and, where appropriate, work with the shipping carrier to investigate.

If a package is marked as delivered but cannot be located, we may request that the customer check with household members, neighbors, building management, or the delivery carrier before further investigation.

International Orders

Where international shipping is offered, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

My Store cannot guarantee that an order will clear customs within a particular timeframe.

For shipping questions, please contact:

Email: Support@oilunsuifish.shop
Phone: +1 802-497-4938
Address: 527 N Adams St, Cheney, KS 67025, United States